SHIPPING AND PACKAGING
How are Muzéo products packaged?
How long does delivery take?
How do I track the status of my order?
Does Muzéo deliver abroad?
RETURNS & REFUNDS POLICY
I don't like my product.
How do I return a Muzéo product?
Can I exchange it? Can I get a refund?
reimbursement. If you need help, please contact our customer service department by email : email@example.com or by telephone : +33 (0)1 70 71 52 20 (9.30 am – 6.30 pm Monday to Friday).
Quels sont les délais de remboursement ?
Where do I return my product?
I've changed my mind before Muzéo has dispatched the product, can I cancel?
WHO IS MUZÉO?
Muzeo is one of the leaders for online art reproduction and a artwork design studio with an 11year history of successful global projects, mainly within the hospitality sector.
We are able to work with a vast type of applications and materials for various artwork installations – all of which are created, manufactured and project managed by our teams in Paris and London from concept through to installation. Muzéo is now focusing on offering its expertise to private clients on a new and evolving market at the crossroads of the art world and home decoration.
Where do the images come from?
How are the artists and rights holders remunerated?
Which art print should I choose?
What do "open edition" and "limited edition" mean?
Why is this done?
I'm an artist, how do I work with Muzéo?
What is ARTrust?
ORDERING FROM MUZÉO?
Giving a Muzéo product as a gift?
Are payments secure?
For payment by cheque or bank transfer, production of your artwork will not begin until the cheque or transfer has been received, which usually adds a few days to the order processing time. Our bank details will be shown as you complete payment of your order.
I need an invoice, where can I get one?
I cannot place an order.
Why do I need to open an account?
Why should I use my Facebook account?
What happens if I forget my password?
What about protecting personal data?
Muzeoweb - 6, rue Nicolas Appert . 75011 Paris
For more information on protecting your data, please see our terms and conditions.
How do I look after my Muzéo Artwork?
How do I hang my artwork?