SATISFIED OR YOUR MONEY BACK

Because we all change our minds sometimes, you have 15 days to return the product to us free of charge in its original condition and packaging.

Just fill out the returns form included in your parcel and stick the UPS returns label on the parcel. Please contact our customer service department if you have any questions. Muzéo will reimburse you by bank transfer within 30 days from the date of receipt of the product.

SECURE PAYMENT

As an e-retailer, payment security is one of our key concerns.

For every banking transaction (bank card, Visa, MasterCard) the banking transaction is processed and secured by Mercanet, the BNP PARIBAS payment platform. S.
Bank card payments are only processed through BNP's secure servers. Muzéo never has access to your bank details. In addition, all information is accredited using the SSL protocol and cannot be intercepted or modified..

DELIVERY AND PACKAGING

Muzéohas created special packaging to protect your art print in the best way possible.

Muzéohas chosen to work with UPS, a leading logistics provider, to offer you optimum service. Delivery takes approximately 8 working days.

AUTHENTICITY AND TRACEABILITY

Every Muzéo artwork comes with a guarantee of quality provided by the craftsmanship of our studio. A Muzéo artwork is clearly identified and authenticated upon execution of your order thanks to the ARTrust process.